After nearly seven months, Caesars Windsor will welcome back select members under the province's Stage 3 reopening guidelines on Oct. 8.
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In a news release Tuesday, the casino announced it will be reopening its doors to select members. Only slot machines will be available to a maximum of 50 guests at a time. Due to the limited number of people allowed indoors, the casino will only be open to invited Caesars Rewards members until capacity limits expand.
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Those who are invited to return will be notified via email and required to reserve a spot in advance.
- Discover nonstop thrills at Caesars Windsor Casino, where you’ll find 2,500 exciting slot machines and more than 75 table games in the impressive 100,000-square-foot space. Choose a table that fits your style—the casino offers everything from blackjack and poker to craps and roulette—or pull a lever and enjoy your favorite cocktail as you.
- Join a competitive No-Limit Texas Hold ‘Em tournament in the Caesars Windsor Poker Room, which hosts a variety of world-class poker tournaments Sunday through Friday. In this upscale room, you can also choose from 14 tables of Hold ‘Em, Omaha, and Seven Card Stud.
- Presentation of the Caesars Casino & Hotel Windsor. Winner of the prestigious AAA Four Diamond award, the Caesars Windsor Hotel & Casino allies comfort and luxury to welcome you. The 99,000 square feet casino has about 2,300 slot machines and 85 gaming tables with Craps, Blackjack, Roulette, Caribbean Stud Poker and more.
'With an emphasis on our enhanced health and safety protocols, this initial phase of reopening provides an opportunity to recall additional team members and reconnect with our Caesars Rewards customers,' president of Caesars Windsor Kevin Laforet said in a news release.
'We look forward to welcoming back more of our valued guests and team members when we are able to expand our capacity on property,' he said.
The company says it has implemented new health and safety protocols including:
- All employees and guests must wear masks that cover their nose and mouth.
- Slot machines are spaced out according to physical distancing guidelines.
- Hand sanitizing stations will be placed throughout the casino.
- Increased cleaning and sanitization throughout the property.
- Plexiglass barriers placed between employees and guests at various locations.
- Employees and guests must complete a health questionnaire before entering the casino.
- All employees must take a temperature check before starting work.
- Table games, poker rooms, restaurants, bars and the hotel will be closed until further notice.
115 Unifor staff coming back to work
Unifor Local 444, the union representing the casino's workers, posted additional details of the reopening to its Facebook page Tuesday.
Chairperson Dana Dunphy said the union has been told the casino will be open seven days a week from 10 a.m. to 2 a.m. No amenities or third party vendors will be allowed to open and only non-alcoholic refreshments will be offered.
On top of the 83 people currently working at Caesers, Dunphy said the company will recall 115 staff, including: janitors, restroom cleaners, slot attendants, Caesars Rewards representatives, cashiers, bankers, auditors, beverage bartenders, bar porters, Av technicians, tailors and security personnel.
The recalls will take place before Oct. 8 so each department can be trained under the new operating procedures.
According to the union, the casino is looking at giving customers four-hour sessions. Only the first floor will be open and each customer will have to complete a health screening before passing security.
Wear comfortable walking shoes. . .this place is huge, possibly matched in size only by such casinos as Caesars Palace in Las Vegas and Horseshoe Hammond in Indiana. Located across the river from Detroit, near the exit from the United States-to-Canada tunnel, Caesars Windsor Hotel & Casino offers some challenges to U.S. residents who arrive as tourists, but it's a beautiful facility with two floors of slots and table games, a poker room, several food and beverage outlets, and a massive entertainment venue and conference center.
There is a large indoor self-parking garage, as well as valet. Both are complimentary for Seven Stars cardholders. If you self-park, and have a lot of baggage, it can be a long walk to hotel registration – especially if you find yourself accommodated in the Forum Tower.
Unlike in the United States, players as young as 19 may gamble in Canada. Also, be aware that children younger than 19 are not allowed outside the Augustus Tower. This means they may not use the pool or fitness center, or eat in any of the restaurants (other than Spago Trattoria), and must walk on the outside of the building from the self-parking garage.
The casino is open seven days a week, 24 hours a day. The entire casino is non-smoking.
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There are two separate towers.
The Augustus Tower is the newer of the two and is nearer to hotel registration which the Forum Tower, quite a distance away, shares.
Insider Tip
Décor in both towers is similar; the style classic, but contemporary. You'll see touches of the ancient Rome theme, but it's not overwhelming. Cream colors and light grays make for an inviting and airy environment.
Preferred rooms in the Augustus Tower overlook downtown Detroit and the river separating the United States and Canada. Bay rooms are particularly nice, with floor-to-ceiling windows, and a spacious living/sleeping area. All rooms have refrigerators and coffee-makers, but bathrooms are a little on the small side.
There is a spa (see below), pool and fitness center in the Forum Tower. The pool and fitness center are complimentary for all hotel guests. Use your room key for access.
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The Spa by Windsor Arms
The Spa by Windsor Arms is a full-service health, wellness and beauty spa located on the second floor of the Forum Tower. Guests can experience individualized Eastern and Western treatments featuring organic and pure serums, oils and applications, as well as a “calming and relaxing atmosphere, with trained therapists, in the luscious surroundings of [the] spa,” according to the Caesars website. Seven Stars cardholders are eligible for a 20 percent discount on all services. Note, though, that, while Reward Credits are accepted, it’s at a 2:1 ratio. In addition, cash/credit card purchases do not earn Reward Credits as they do at other Caesars outlets.
ARIIUS, an upscale, premium nightclub, offers “a world-class Vegas experience – the first of its kind in Windsor,” according to the Caesars Windsor website. Located in the former VIP Table Games area, steps from the Skybridge and across from Caesars Essentials gift shop, according to the site, “ARIIUS brings a level of sophistication and intrigue along with boundless fun and excitement to Windsor’s entertainment landscape.” ARIIUS is open Fridays and Saturdays from 9 p.m. to 2 a.m. The nightclub also will be available for private corporate and personal functions during non-operating hours.
No Line/No Cover | General Admission | Birthday Privileges |
Seven Stars | Cardholder +5 | Cardholder +9 |
Diamond | Cardholder +3 | Cardholder +5 |
Platinum | Cardholder +1 | Cardholder +3 |
Gold | Cardholder Only | Cardholder +1 |
Caesars Rewards cardholder privileges are available before 10 p.m. and subject to availability. Cardholder must have a valid Caesars Rewards card and photo I.D. Tier benefits available once per night and guests must arrive with cardholder. Dress code policies are enforced. Visit the ARIIUS website for details. Tier benefits are not valid during special events, e.g., New Year’s Eve, featured DJs or special guest events.
The Colosseum
- U.S.-based Seven Stars cardholders get a preferred exchange rate, but only at the Main Cashier, or at the cashier in the Poker Room on the second floor.
- There are dedicated lines at hotel registration, Caesars Rewards and the buffet.
Neros Steakhouse and Legends offer a complimentary amuse bouche (small appetizer) to diners who show their Seven Stars card.The Laurel Lounge(formerly called the Diamond Lounge) also has a dedicated line and other special benefits (see more on this below).
Caesars Windsor Casino Poker Room
Caesars Windsor Casino Poker Rooms
It's quite a distance from Detroit Metropolitan Airport, and even the Detroit City Airport, but it's certainly a possibility. With Canadian law limiting the use of comp dollars to food and non-alcoholic beverage purchases, it might be difficult to use your entire $500 folio credit. For U.S. citizens, currency conversion can be a bit of a hassle. Places to visit and activities outside the casino include wineries, hiking Point Pelee Park, Pelee Island (winery and bicycling), and bicycling along the river.
Gambling problem? Seven Stars Insider® promotes responsible gambling.
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Cal the Ontario Problem Gambling Helpline: (866) 531-2600.
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